Develop and support product release plans.Identify project documentation requirements for WCMS support and FAQs.Develop and implement project plans to meet team objectives and integrate project activities.Develop case analysis for assigned (IT) projects, programs, or tasking such as determining new tools for the agency.Web Content Management (WCMS) / Project Manager Status reporting, Issues & Risk management.

Deliver projects / reaching milestone on time with a high success rate.

Schedule, track and manage end to end assignments.

Escalation liaison for IS infrastructure support issues.

Manage and consolidate demand requests from the businesses in relation to IS services in general and infrastructure activity in particular.

Develop and implement product release plans and administer project resources and project closure

Project scoping & proposal development.

Serve as the liaison between product development and information services groups.Work closely w/ IS Director, IS Engineers (SME) and PMO to meet customer needs and reach milestones.Created and maintained Excel spreadsheet for data updates.Created power point documentation for presentation.Schedule and lead team meetings and functions.Present project plan to c - level executive, shareholders, and product groups (customers).Develop and support product release plans. Responsible for medium and large scale $3.5 million infrastructure projects (software, hardware, networking, and domain migrations) in an Agile/Waterfall environment.Able to systemize technical projects, identify appropriate products and services, develop and implement project plans and administer resources toward solutions that fit the needs of the agency. Working knowledge of federal IT standards and current support solutions. Expert IT support and project management professional with over 15 years’ experience in providing successful IT solutions in federal and corporate sectors.

Microsoft office project 2013